![]() ![]() Surcharges are displayed in the checkout, prior to confirmation, or you can enter your postcode under the delivery tab on any product page to see all available options and costs to your address for that particular item. * Additional surcharges will usually apply to some areas of Northern Scotland and Scottish Isles, Channel Islands and Northern Ireland and also to some areas of mainland UK for large, fragile items that are sent by specialist transport. We also offer premium options such as next day, AM and weekend deliveries for In Stock items at an additional cost. Orders over £250 receive FREE standard delivery to mainland UKįor orders under £250, the charge* for a standard delivery is displayed on every product page just under the 'Add to Basket' button, and is dependent on the size of the item.If you'd like to talk to our Sales team about stock and availability simply visit our Help Hub for more support and ways to contact our team. If we are unable to deliver to you within the timescales advertised at the time of placing your order, we will contact you and offer an alternative solution or a refund. However, we recommend that you do not book tradespeople based on estimated delivery times, and if you are in a hurry we advise ordering in stock items. We try very hard to provide accurate stock and delivery time information across our websites, including on behalf of our brand partners. You will not be charged any additional delivery charges for the pre-order item, and if the estimated delivery date changes our team will notify you as soon as possible. If you purchase a pre-order item alongside other stocked items, you will receive your stocked items first. We will send pre-order items to you as soon as they arrive in our warehouse. Items showing ‘Delivery from ’ are available to pre-order.If you choose items with different lead times, you will normally have the option to split your order into multiple deliveries within the checkout.Delivery information relevant for each product is displayed on each product page, as well as in the basket and the checkout.In some cases these items may be delivered to you directly from our brand partner - if applicable, this will be clearly marked within the basket and checkout. These items are held in stock by our brand partners and take a few extra days to arrive at our warehouse prior to being sent on to you. Other items will show an estimated lead time, such as 2-4 or 3-7 working days.Our standard delivery service for stocked products is 2-5 working days (subject to possible changes at peak times). Many of our items are in stock and ready to dispatch from our warehouse - these items are labelled as ‘i n stock’ or ‘ next day delivery.’ We offer next day, timed and Saturday delivery options on all stocked items to most of mainland UK. ![]()
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December 2022
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